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How to Fix Firefox Going Black Issue – Tutorial

firefox going black

If you guys are among users who are facing a black screen whenever browsing in Mozilla Firefox. Then don’t worry as it is caused due to a bug in the recent update of Firefox as well. Mozilla recently explained the cause of the black screen issue that is due to a new feature called Off Main Thread Compositing (OMTC). This feature will also permit video and animation in order to perform smoothly over short periods of blocking. In this article, we are going to talk about How to Fix Firefox Going Black Issue – Tutorial. Let’s start!

The issue in some cases is also caused because of old or corrupted graphic card drivers, hardware acceleration in Firefox as well. So without even wasting any time let’s see How To Fix the Firefox Black Screen Issue along with the help of the below-listed troubleshooting guide as well.

How to Fix Firefox Going Black Issue – Tutorial

There could be a lot of causes for it. Some only started facing the problem after installing a new driver, extension, antivirus, or any other form of software. Others say that they started noticing the issue after they upgraded to Windows 10 as well. Yet there are also quite a few who don’t recall installing any new software prior to this problem popping up as well.

There are a few fixes you could try to resolve the black screen problem from within the browser as well. However, what if you guys can’t even access Firefox? So we should start along with those fixes that do not need you to be logged into the browser as well. And then we’ll move on to many other solutions.

Disable Hardware Acceleration

  • First of all, you have to open Firefox then type “about: preferences” (without even quotes) in the address bar and click on Enter.
  • Then scroll down to Performance and then uncheck “Use recommended performance settings
  • Now under Performance uncheck “Use hardware acceleration when available“.
  • Then close Firefox and reboot your PC as well.

Update Firefox | firefox going black

  • You have to open Mozilla Firefox then from the top right corner, then click on three lines.
  • From the menu, you have to click on Help > About Firefox.
  • Firefox will then automatically check for updates and will download updates if available as well.
  • Now restart your PC in order to save changes.

Start Firefox in Safe Mode

  • First, open Mozilla Firefox then from the top right corner, and then tap on three lines.
  • From the menu, just click on Help and then tap on “Restart with Add-ons Disabled“.
  • On the pop-up, you have to click on Restart.
  • When the Firefox restart it will ask you to either Start in Safe Mode or Refresh Firefox as well.
  • Tap on Start in Safe Mode and see if you’re able to Fix the Firefox Black Screen Issue.

Temporarily Disable Antivirus and Firewall | firefox going black

  • Right-tap on the Antivirus Program icon from the system tray and then choose Disable.
  • Next, you have to choose the time frame for which the Antivirus will remain disabled.

Note: Choose the smallest amount of time possible such as 15 minutes or 30 minutes.

  • When you do that, again try to open Firefox and then check if the error resolves or not.
  • Then type control in the Windows Search and then clicks on Control Panel from the search result.
  • Next, you have to click on System and Security.
  • Then just tap on Windows Firewall.
  • Now from the left window pane, just you have to tap on Turn Windows Firewall on or off.
  • Now choose Turn off Windows Firewall and restart your PC. Again try in order to open Firefox and see if you’re able to Fix the Firefox Black Screen Issue.

If the above method doesn’t really work make sure to follow the exact same steps in order to turn on your Firewall again.

FAQs

Microsoft gives an official solution that you can use if you’re faced along with a black screen issue on your PC, so you might as well try it as well.

Using dedicated software or the Windows inbuilt tools can also always help you in order to fix a black screen error.

If your screen goes black whenever you start playing a game, you should see if your system is properly updated and configured, in the very first place.

Conclusion

Alright, That was all Folks! I hope you guys like this article and also find it helpful to you. Give us your feedback on it. Also if you guys have further queries and issues related to this article. Then let us know in the comments section below. We will get back to you shortly.

Have a Great Day!

Also See: How to Fix Taskbar Shows in Fullscreen in Windows

About the author

Windy Moore

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