How to Clear Bluetooth Cache in Windows 10


If you guys are having trouble pairing a new Bluetooth device or staying connected to the one that you’ve already paired with. It might mean the Bluetooth cache on your device is corrupted as well. In this article, we are going to talk about How to Clear Bluetooth Cache in Windows 10. Let’s begin!

Bluetooth on Windows 10 gives you permission you to instantly connect a large array of wireless devices to your computer (such as speakers, mice, and keyboards). However, while devices should automatically reconnect when they are in range, Bluetooth is not perfect and most of the time you’ll come across connectivity problems.

If you guys are having issues connecting a Bluetooth device to your computer. Then there are a number of troubleshooting steps that you can do on Windows 10.

In this guide, you’ll learn the steps to fix a number of connection problems along with Bluetooth devices on your Windows 10 computer as well.

Fix Bluetooth missing in Settings | clear bluetooth cache

When you’re in Settings and you do not see the Bluetooth page, then it’s possible that something is wrong with the Bluetooth driver. Or your device does not include support for this kind of connectivity actually.

If there is support for Bluetooth on your device, then you can use Device Manager in order to see if the latest driver is installed.

  • First, open Start.
  • Search for Device Manager and then tap the result.
  • Now expand Bluetooth.
  • Right-click the Bluetooth adapter, then choose Update Driver Software, and tap on Search automatically for updated driver software.

clear bluetooth cache

In this case the operating system can’t find any of the new driver. Then you can visit your computer manufacturer’s website in order to download the latest driver and instructions to complete this task.

Fix Bluetooth that is missing in Device Manager | clear bluetooth cache

Most of the time Bluetooth may not appear in Device Manager if the driver is not compatible with the version of the operating system.

You guys can also find out if it’s compatible using these steps:

  • First, open Start.
  • Then search for Device Manager and tap on the result.
  • Now expand Other devices.
  • Choose the unknown device, right-click it, and then choose Properties.
  • Tap on the Details tab.
  • Under Property, you need to select Hardware Ids.
  • Then under Value, you have to look for the hardware identification. Right-click the hardware identification (e.g. USB\VID_{ID}&PID_{ID}), and choose Copy.

clear bluetooth cache

  • Use your favorite search engine in order to research the hardware ID you copied to figure out the device name and manufacturer as well.
  • Go to the Bluetooth manufacturer’s support website, download, and then install a compatible driver for Windows 10.

Most of the time, it could also happen that you guys are having issues, you uninstall the Bluetooth driver. However, after restarting you computer, Windows 10 won’t reinstall the driver automatically. Also, you wll notice an “Unknown USB device (Device Descriptor Request Failed)” entry under Universal Serial Bus controllers in Device Manager as well.

Reinstall Bluetooth | clear bluetooth cache

In order to allow Windows 10 to reinstall the Bluetooth driver, do the following:

  • First, open Start.
  • Search for Device Manager and tap the result.
  • Now expand Universal Serial Bus controllers.
  • You have to right-click the “Unknown USB device (Device Descriptor Request Failed)” entry and tehn choose Uninstall.
  • Tap Yes to confirm.
  • Restart your computer in order to complete the task.

When your computer rebooted, go back to Device Manager, and if you still do not see Bluetooth listed. Then tap on the Scan for hardware changes button on the top-right. If the operating system still can’t detect the device, then manually download and install the Bluetooth device driver from your manufacturer’s support website as well.

Fix Bluetooth after upgrading to Windows 10 | clear bluetooth cache

In this case, you just updated to Windows 10, and your Bluetooth device is not working. Then it could be that the device uses a custom Bluetooth profile.

If this is the problem, then you will need to erase and reconnect the Bluetooth device again to resolve the issue.

Wireless devices in order to work on Windows 10 must use one of the supported Bluetooth profiles:

  • Advanced Audio Distribution Profile (A2DP 1.2)
  • Audio/Video Remote Control Profile (AVRCP 1.3)
  • Bluetooth LE Generic Attribute (GATT) Client
  • Dial-up Networking Profile (DUN 1.1)
  • Device ID Profile (DI 1.3)
  • Hardcopy Cable Replacement Profile (HCRP 1.0)
  • Hands-Free Profile (HFP 1.5)
  • Human Interface Device (HID 1.1)
  • HID over GATT Profile (HOGP 1.0)
  • Object Push Profile (OPP 1.1)
  • Personal Area Networking User Profile (PANU 1.0)
  • Serial Port Profile (SPP 1.2)

In order to figure out what profiles your Bluetooth device supports, you guys will need to check your manufacturer’s website for documentation as well.

Fix Bluetooth device connection when paired | clear bluetooth cache

When your device is paired, however, it’s not working, you can use these following steps to fix the problem:

  • First, open Settings.
  • Tap on Devices.
  • Then tap on Bluetooth.
  • Choose the device. If the device is in use, then it would show as Connected, otherwise the status will show as Paired. In the case, the Bluetooth device is not working, then you will need to remove it.
  • Press the Remove device button.

clear bluetooth cache

  • Tap Yes to confirm in order to complete the task.

When you completed the steps, then you’ll need to connect your Bluetooth device again using these steps.

If the device that you’re trying to connect does not include a display, but it needs a PIN to pair. Then you can check the device or documentation to find out the PIN. But, most of the time, the default PIN is just “0000” or “1234”.

Fix Bluetooth when can’t transfer files | clear bluetooth cache

For some reason, if you are unable to send or receive files using Bluetooth, then you can check a few things to fix this problem.

Double-check your connection

The first thing that you have to do is to make sure that the device is paired to your computer.

  • First, open Settings.
  • Then click on Devices.
  • Tap on Bluetooth.

clear bluetooth cache

While in the Bluetooth page your device should appear as Paired or Connected actually. If it’s not, then you can use these steps in order to connect a Bluetooth peripheral.

Blutooth Files Transfer

Before you can transfer files, then you must be in the “Waiting for connection” screen.

  • First, open Settings.
  • Then click on Devices.
  • Tap on Bluetooth.
  • Press the Send or receive files via Bluetooth link.
  • Tap on the option Send files or Receive files depending on what you are trying to do.

bluetooth files transfer

  • You have to follow the on-screen directions in order to complete the task.

Fix your Bluetooth audio devices connection | clear bluetooth cache

When streaming audio to a Bluetooth speaker, you guys may hear low-quality and glitches in the audio, Most of the time the reason is that you have the Bluetooth settings open, and it is in discovery mode. You can also try to fix this issue by closing the settings to avoid your computer from constantly be searching for new Bluetooth devices as well.

Bluetooth does not really offer large data speeds, that means that if you are listening music, and trying to transfer files. Then you may encounter audio issues.

If the Bluetooth speaker is paired but is not working, then it could be that you have configured a different audio device as default. If you want to fix this issue, then you can try the following:

  • First, turn on your Bluetooth speaker.
  • Right-click the volume icon in the Taskbar, and then choose Playback Devices.
  • Choose the Bluetooth speaker.
  • Tap the Set Default button.
  • Then tap Apply.
  • Click OK in order to complete the task.

When you complete all the steps sound should start playing on the speakers.

Fix Bluetooth via Hardware and Devices troubleshooter | clear bluetooth cache

If you guys are still unable to fix Bluetooth connectivity because of a driver issue on Windows 10. Then you can use the “Hardware and Devices” troubleshooter in order to resolve this issue.

  • First, open Control Panel.
  • Tap on System and Security.
  • Under Security and Maintenance, then tap the Troubleshoot common computer problems link.

hardware and devices troubleshooter

  • Tap on Hardware and Sound.
  • Tap on Hardware and Devices to launch the troubleshooter.
  • Press Next to run the troubleshooter.
  • Follow the on-screen directions in order to complete the task.

When the Hardware and Devices troubleshooter process completed your Bluetooth devices should pair correctly again as well.


Alright, That was all Folks! I hope you guys like this article and also find it helpful to you. Give us your feedback on it. Also if you guys have further queries and issues related to this article. Then let us know in the comments section below. We will get back to you shortly.

Have a Great Day!

Also See: How to Change Battery Notifications in Windows 10

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