Well, recently in the news, StockX, the beloved online sneaker trading store has had a data hack with more than 6.7 million records stolen. Although StockX also claims that the stolen information was general data and that no personal bank details were compromised as well. This has understandable sent users into a tizzy as well. In this article, we are going to talk about How to Delete StockX Account on Computer. Let’s begin!
But, as users rushed to delete their StockX account, and they realized that there is no dedicated ‘Delete account option! Luckily, we are also here to set things straight, and detail how you guys can delete your account, and what information StockX has on you.
Choose what to delete
Delete your billing information: You can use this option to have StockX delete all shipping and billing addresses associated along with your account. Plus, this option will remove your banking details including your credit and debit card numbers from the StockX database as well.
This option only deletes your billing information actually. Your account will still remain active and accessible. In order to remove your billing info, bank details, and debit as well as credit cards, just visit the settings page here.
Deactivate or suspend your account: This option will temporarily suspend your purchasing and also selling ability. Your account will now remain active and accessible, however, you will not be able to make any transactions. You guys can always reactivate your account at a later point.
Delete your account: Well, this option permanently deletes your account in addition to your billing information. You guys cannot recover your account at a later point when you use this option.
In order to deactivate or delete your account, you have to contact StockX support through their contact page, as given below.
How to Delete StockX Account on Computer
If you guys have searched your profile and account page, then you probably know via now. That there is no option to delete your account (as there probably should be) as well. In order to delete your StockX account, first, now just visit the StockX webpage and then sign in to your account on your PC as well.
Now, just visit the ‘Contact Support’ page of StockX through this link. You will see an option to create a case, where you guys can ask them to delete your account (or deactivate if that’s what you actually want).
Fill in the form along with your email address (the one you signed up with them with as well). It leaves the Primary Order Number field blank, selects Account in the Type option and then chooses to Delete account or Billing in the Sub-type. In the description field, just ask them to remove your account.
How can you delete your StockX account on the Android app
The same procedure works to delete your StockX account whenever using the mobile app. First, sign in to your account on the app, and then tap the ‘Account’ button in the bottom panel. Just scroll down and click ‘Help’.
Now choose the ‘Contact us’ button at the bottom of the page, and now follow the guide above in order to choose Account > Delete account/Billing.
What happens after you delete your account
When you write to StockX to delete your account, then you will receive an email (check your spam folder). That will inform you that your account has been successfully deleted. In order to double-check, just simply head to the StockX website and try to sign in with your credentials.
It should be noted though, that when you delete your StockX account, you cannot create a new account along with the same bank details immediately. You must wait 28 weeks, or else, create a new account with a different email ID and banking details as well.
What data does StockX collect from you?
StockX also collects your personal data in order to create personalized ads, better product selection, and faster checkouts as well. In addition to the general information such as name, address, etc. That you give, they also collect the following data as well:
- Technical information: This includes your IP address, the browser you guys used to access the site, Operating system of your device.
- Information about your visit: This includes the date and time of visit, length of visit, and also your page interaction.
How long does StockX keep your data?
StockX also claims that while they delete most of your data whenever you delete your account with them. Then they may retain some of it for more than six years.
Under certain conditions, you can also withdraw your consent for your data usage via writing to StockX at [email protected].
Alright, That was all Folks! I hope you guys like this article and also find it helpful to you. Give us your feedback on it. Also if you guys have further queries and issues related to this article. Then let us know in the comments section below. We will get back to you shortly.
Have a Great Day!