How To Fix Error 90002 In FFXIV – Tutorial

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Fix Error 90002 In FFXIV

Do you want to fix error 90002 in FFXIV? FFXIV is a Massively Multiplayer Online role-playing game. However, the game is available for PlayStation 4, MS Windows, PlayStation 3, Xbox One, Mac platforms. Also, some Final Fantasy XIV PC players are claiming that they are facing an error code related to the server issue. Now, if you’re also one of them, then check this article to resolve the Error 90002 in Final Fantasy XIV.

The Error code 90002 appears with an error message saying that “Connection with the server was lost.” This issue happens at the game loading screen or while creating the character.

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Causes:

  • Common TCP / IP Inconsistency – The most common issues that occur causing this problem is an issue with your currently assigned IP address or an inconsistency with the transmission control protocol. If this case is applicable, you can then resolve the issue by resetting or rebooting your router.
  • Level 3 ISP Note – While using a lesser-known ISP there might be a chance that the drop-in connection you’re currently facing with Final Fantasy happens because of a packet loss or significant lag between the server and yourself. In this situation, the use of a VPN should enable you to reduce these symptoms.
  • Large Send Offload is Turned on – Whenever it occurs, this Network Adapter setting that protects upper-level protocol like TCP from breaking big packets into smaller packets of individual headers might end up interfering with the stability of Final Fantasy XVI. In this situation, you can easily fix the issue by accessing your Network Adapter settings and turning off the Large Send Offload feature.
Further | Reasons;
  • Corrupted game files – It’s also possible that you’re seeing this error code due to a malformed or bad packet that’s being sent out. After this, it breaks the connection with the game server if the game server plans to reject it. If this case is applicable, you can easily resolve the issue after reinstalling the game and every linked component.
  • Turning Off Avast Firewall – While using Avast AV or Avast Firewall as a third-party protection suite, then you’re experiencing this error because of a conflict between the Square Enix mega-server and the security suite. In this situation, you can easily fix the issue either by turning off real-time protection or by uninstalling the third-party tool altogether.
  • Inconsistent DNS – If your PC is currently using an automatically assigned DNS, then its range contributes to some incompatibilities with the game mega server. In this situation, you can easily fix the issue by making the switch to the DNS provided by Google.
  • The router won’t support UPnP – While using an older router version that won’t support UPnP. You want to change the main configuration file of FFIV to avoid this technology while connected to the game’s megaserver.

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Different Ways To Fix Error 90002 In Final Fantasy IV:

Fix Error 90002 In Final Fantasy XIV

Fix 1: Rebooting or Resetting your Router

The user claims that the error occurred by a TCP or IP inconsistency with your router. If this case is applicable, you can easily fix the problem after performing a simple router reboot. In some cases, you should go for a router reset just to fix the 90002 error in Final Fantasy XIV.

Lots of affected users have claimed that one of the two operations allowed them to remove the issue.

  • Just start with a simple router reset after hitting the power button on the back of the network device or by unplugging the power cable from your router.
  • After this, wait a while to ensure that the power capacitors are fully drained.
  • Once you do that, again switch on your router, then wait until the Internet connection re-established. You can then launch FFXIV once again and check if you still end up viewing the 90002 error

After doing this, you should advance with a router reset. But make sure that the operation might also override some custom settings that you might have earlier established. Also, it includes forwarded ports or custom credentials that you might have previously configured.

Further;

If you are ready to go for a router reset. Then head over to the back of your router and use a sharp object to hit and hold the reset button of your network device. Keep it pressed until you view all the front LEDs flashing all at once. Whenever it appears, simply release the reset button and then again insert the credentials if your router demands it.

In case if you still face the error 90002 in FFXIV then dive down to the other potential solution below.

Fix 2: Use VPN To Ignore Level3 ISP Node (if required)

If you are looking at the error code, the error can be translated as ‘The server or a more immediate note dropped your connection’. Also, if you are not facing the same problem with other applications or games, then divert your attention towards your ISP.

If you’re not working with a premium ISP then there might be a chance that you’re getting these drop-in connections with FF because of packet loss or significant lag between the server and yourself. A similarly disreputable provider node or Level 3 node that stands b/w the game server and you might be causing this issue.

If this scenario is applicable, you can then either get in contact using your ISP. Or you can ask them to improve the situation or use a VPN service to avoid the ISP Note.

If you already have a VPN, configuring and turn it on right before you try to connect to the FFXIV game server.

Note: The steps below will move you through the process of using the free plan of Hide.Me VPN.

Steps:
  • Initially, head over to the official download page of Hide.Me VPN and then tap the download button.
  • From the other screen, tap on the Register button. Then move ahead and download or install the free variant of Hide.me for Windows.
  • Whenever you head over to the other prompt. Just move ahead and input your email address, then hit Enter to complete the registration.

Note: Keep in mind that you want a valid email address just to complete the whole installation process.

  • Whenever your operation is complete. You can then access your email box. Then check the verification mail from Hide.me and then tap on the verification link to confirm the registration.
  • After you successfully complete the whole verification process, tap on Create account from the other menu.
  • Whenever your whole operation is complete. Then head over to Pricing > Free and then tap on Apply now to select the free plan.
  • When the free plan is successfully turned on. Then head over to the Download section and tap on the Download Now box that is linked with the Windows version that you’re using.
  • Whenever the download is completed. Then double-tap on the installer. You can then follow the on-screen prompts to complete the installation of the system-level model of Hide.Me.
  • When the installation is completed. Then simply use the credentials you confirmed at step 4 to sign in.
  • At last, tap on Start your free trial. You can then choose a location and wait for the VPN connection to be applied.
  • Then launch the FFXIV and view if the operation is now complete.

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Fix 3: Turn Off Large Send Offload

Whenever it occurs then it occurs because of a Network Adapter setting named Large Send Offload. This network feature can prevent upper-level protocols like TCP from breaking large packets into chunks of smaller packets with individual headers. This is quite good for optimizing the network performance, but MMOs can trigger random disconnects while this feature is turned on.

Lots of users have claimed that they manage to resolve the issue by accessing the Network adapter settings. Or else turning off the Large Send Offload feature for IPV4 and IPV6.

To do this, follow the steps below:

  • Hit Windows key + R to simply open up a Run dialog box. Then, input ‘ncpa.cpl’ in the text box. You can then hit Enter to open up the Network Connection menu.
  • From the Network Connections menu, right-tap on your active ethernet network. Then tap on Properties from the context menu.
  • From the Ethernet Properties menu, choose the Networking tab. Then tap on Configure (under Connect using)
  • Whenever you get to the Controller Properties menu. Then choose the Advanced tab from the horizontal menu located at the top. Then choose Large Send Offload v2 (IPv4) from the Property menu, then specify its value to Disabled.
  • Repeat the whole process with the Large Send Offload v2 (IPv6) property, then tap Ok to save the changes.
  • Restart your PC and view if the operation is now resolved.

In case if you still face the error 90002 in FFXIV then dive down to the other potential solution below.

Fix 4: Reinstalling Game

Some users have claimed that the FFXIV 90002 error can also occur because of a bad packet or malformed which ends up breaking the connection with the game server.

If the case is applicable, you can easily fix the issue after reinstalling the game through the official channels. Follow the steps below to do so:

  • Hit Windows key + R to simply open up a Run dialog box. Then, input ‘appwiz.cpl’ and hit Enter to open up the Programs and Features screen.
  • From the Feature and Programs screen. Then dive down through the list of installed items, and specify the entry linked with the Final Fantasy XIV installation. Whenever you view it, right-tap on it and select Uninstall from the newly appeared context menu.
  • From the uninstallation screen, follow the steps on the uninstallation screen to complete the whole process.
  • When the operation is complete, restart your PC and proceed further with the reinstallation of the FFXIV client.
  • When the installation is complete, simply launch the game once again and view if the issue is now fixed.

In case if you still face the error 90002 in FFXIV then dive down to the other potential solution below.

Fix 5: Turning Off Avast Firewall (if applicable)

According to lots of affected users, the issue occurs because of a game conflict with Avast Firewall.

Well, the AVast ends up messing up while receiving the raw network traffic by FFXIV from clicking into this same traffic.

If this case is applicable and you are indeed using Avast Firewall. Turning off might not fix the issue as the same security rules will remain in place.

You can also try to do it by turning off the real-time protection through the taskbar menu, but many users have claimed that this was not enough.

The only way of fixing this conflict is to uninstall the third-party suite altogether:

  • Hit Windows key + R to simply open up a Run dialog box. Then, input ‘appwiz.cpl’ and hit Enter to open up the Programs and Features menu.
  • From the Programs and Features menu. Then dive down through the list of installed programs and specify the antivirus that you think might be causing problems with Final Fantasy XIV.
  • Whenever you view it, right-tap on it and select Uninstall from the context menu.
  • From the uninstallation screen, follow the uninstallation prompts to complete the whole process, then restart your PC.
  • Once the next startup is complete, launch the game once again and see if the 90002 error code is now resolved.
  • When the other startup is complete. Then again launch the game and check if the 90002 error code is now fixed.

Also See: Gears of War 4 Crashing On Windows 10 PC – Fix It

Fix 6: Switching to Google’s DNS

The error occurs because of a DNS (Domain Name System) inconsistency that inhibits your PC’s ability to connect to the FFXIV mega server.

Lots of affected users have claimed that they managed to resolve the issue by making the switch from the default DNS to the DNS provided by Google. After making this switch will end up fixing the majority of problems caused by an inconsistent DNS.

However, make sure that the steps of doing so will be quite different depending on the platform where you play FFXIV.

If you want to move to Google’s DNS, follow one of the below sub-guides:

Use Google DNS on Xbox One
  • From the main Xbox dashboard, hit the guide menu on your controller. You can then move to Settings > Network and access the Advanced Settings menu.
  • When you’re inside the Advanced Settings menu. Tap on DNS settings, then select Manual from the sub-menu.
  • From the DNS Settings, move ahead and set 8.8.8.8 as the Primary DNS and 8.8.4.4. as the Secondary DNS.

Note: If you wish to use the Google DNS for iPV6, use the given values instead:

    • Primary DNS – 208.67.222.222
    • Secondary DNS – 208.67.220.220
  • After this save the changes or restart your PC.

In case if you still face the error 90002 in FFXIV then dive down to the other potential solution below.

Use Google DNS On Windows
  • Hit Windows key + R to simply open a Run dialog box. Then, input ‘ncpa.cpl’ and hit Enter to simply open the Network Connections menu.
  • From the Network Connections menu. Just move ahead and right-tap on the network that you’re using actively. If you are currently connected to a wireless network, right-tap on Wi-Fi (Wireless Network Connections). You can then tap on Properties from the context menu. If you are connected to the internet through an ethernet cable, right-tap on Ethernet (Local Area Connection).
  • Whenever you move into the Properties screen, tap on the Networking tab from the horizontal menu located at the top. After you do this, head over to the module under The connection uses the given items. Choose the Internet Protocol Version 4 (TCP / IPv4) and then tap on the Properties button.
  • From the other screen, tap on the General tab. Then choose the toggle linked with ‘Use the following DNS server address’ then replace ‘Preference DNS Server and Alternate DNS server’ with the given values:
    8.8.8.8
    8.8.4.4
  • Whenever you adjust the values accordingly for TCP / IPV4. Then repeat step 4 with the Internet Protocol Version 6 (TCP / IPv6) to make the switch to Google DNS with the latest protocol:
    2001:4860:4860::8888
    2001:4860:4860::8844
  • Then save the changes that you have just implemented, then restart your PC and check if the error code with FFXIV has been fixed.
Use Google DNS On Ps4
  • From the main dashboard menu of PS4, just access the Settings menu after navigating to the option using the horizontal menu bar located at the top.
  • From the Settings menu, simply access the Network menu. Then choose the Setup Internet Connection and hit X to get begin.
  • Head over to the other screen, choose either Wi-Fi or LAN, depending on the network type that you’re using (wireless or Ethernet).
  • From the other menu, choose Custom from the list of given options, then set the IP Address to Automatically. 
  • Now head over to the DHCP Host Name menu, specify the entry to Do Not Specify. 
  • In the DNS Settings menu, specify it to Manual, then modify the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4.
  • Then save all the changes. After this restart your console or again launch FFXIV.

Conclusion:

Here’s all about ‘Error 90002 In FFXIV’. I hope you’ve found this guide pretty helpful. Also, one of these workarounds given in this guide will save your PC from this error. If you have any queries, questions, or feedback then write down the comments section below!

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