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How To Fix Google Play Store Keeps Stopping

Do you want to fix Google Play Store Keeps Stopping? We’ve all experienced a Google Play Store issue at some point. Whether it’s an error message while installing new apps, the Play Store crashes, or just can’t open, rest assured there are fixes. Here’s you’ll learn how to fix Google Play Store doesn’t work issue.

There are some a few factors that affect the Play Store, we’ll run through the troubleshooting techniques starting with simple fixes down to the more complicated.

Google Play Store Keeps Stopping

How to pinpoint the issue

Initially, you’ll want to ensure the issue is on your end and not a huge issue using Google. Just check the status of the Play Store on a service such as downdetector. If many users are claiming the same issues, then chances are it’s on Google’s side and you want to wait for them to resolve it.

If you find the issue is on the user end, then simply restart your mobile. It looks quite obvious, but this can be an instant solution to many problems. If your issue repeats, then it’s time to get to work.

To initiate it, just check some simple things outside of Google Play that affects its performance. Also, remember that your date and time settings are accurate and that your WiFi connection is working perfectly.

Check your WiFi connection

It might look too easy and simple, but checking your WiFi connection could resolve the issues you’re having. Simply try to switch from the internet to mobile data, or vice versa, and view if the issue persists. You should also try switching your mobile to “airplane mode” and return back again. At last, simply reset your router to make absolutely sure you have a good connection.

Check your time and date settings

Google also checks your mobile’s date and time for the Play Store. If the store does not search time, then it could cause some problems. Google’s servers also face a tough time while syncing with your device and cause your Play Store to act up.

To resolve this issue, simply head over to your Settings in your Android device. At the bottom of the System, you should view Date and Time. Click on this and you will then view whether your mobile is on the Automatic date and time given by your network. If it isn’t already then you simply toggle it on.

However, if your device is automatic and your Google Play Store can’t work then you must manually set the date and time. Initially disable Automatic date and time. Then initiate by entering the date and time using as much accuracy as possible. If it doesn’t work, don’t fret, there are still many more fixes for getting your Google Play Store up and again running.

Check GApps

If the Play Store is frozen or making an issue, just force close it by moving it away or head over to Settings > Apps & notifications > View all apps choose the Google Play Store and press Force stop.

Then, it ensures that Google Play itself is up to date and clean. Also, it involves that you have the newest version of the installed Google Play. If you still facing issues. It means wiping the Google Play Store cache and, if this doesn’t fix things, moving further and wiping out your Play Store data.

If you still facing any issue after the Play Store cleaned up, we’ll have to move a little deeper and wipe data and cache on Google Play Services. Also, you must ensure to install the latest model of Google Play Services. If the problem suspects, the other step is to reset your Google account on your device. If Google Play Store Keeps Stopping then scroll down:

Install the latest version of Google Play

It’s quite weird, but certainly, a Google Play update is available but can’t automatically download until days after being launched. After getting the APK, you can have the latest version immediately though.

Wipe the Google Play Store cache

In some situations, you can get the Play Store moving again by simply clearing the cache. The cache is a storage area that holds data temporarily so it can be instantly retrieved without wanting to be reloaded. This could solve your issue and emptying it is easy.

Initially, head over in the Settings from your mobile home screen. You should then move into your Apps or Application manager. However, it relies on your device. From there you simply either be able to move down and press Clear cache or you probably have to move first into Storage then Clear cache.

Once done successfully, move back into your Google Play Store and view if your issues have been fixed. If not, you then try one of the other fixes.

Wipeout your Play Store data

Removing your data from the Play Store is same as our first tip but removing quite a bit more. As, it sets the app back to square one and gets rid of your stored information, hopefully, adding whatever glitchy data was causing the issues.

Make sure, when you do this your settings, files, accounts, databases and other information will be removed. You also remember that you have the log-in information for the account as it will be redirected to the Google Play Store account.

If you want to get started, move to the Settings, and find the Apps or Application manager. From there you should be able to move down to wipe data or head into Storage first then clean data.

Wipe data and cache on Google Play Services

It is possible that Play Store issues could stem from problems with Google Play Services. Like Google Play Store is the heart of your mobile device, then Google Play Services is its soul. Play Services is the weird background process that enables apps to interact with various parts of your device, turning them to sync, share push alerts, and so on.

If wiping the cache and data in your Google Play Store didn’t work then you might want to move into your Google Play Services and wipe the data and cache there. Doing this is easy.

Simply head over to Settings and press Application manager or Apps. From there, look at the Google Play Services app (the puzzle piece). Relies on your mobile, you must be able to click the Clear cache button or you probably want to move into Storage first then press Clear cache. If that fails to fix the issue, come back to this page and press Manage space or Manage storage then click Clear all data.

If Google Play Store Keeps Stopping then scroll down:

Install the latest model of Google Play Services

Another thing that might help is to download the recent version of Google Play Services and the Google Play Store. The most recent version of the software is most stable, so it’s essential to keep it updated.

Initially, you want to make sure your Google Play Store is up-to-date. Move into the Google Play Store app and press the menu button. From there click Settings and at the bottom General, you should be able to view when your Google Play app updates. Click Auto-update apps and make sure that Auto-update apps over Wi-Fi are checked. Now, remember that you’re connected to the Internet.

Reset your Google account on your Mobile

Now we are coming to the slightly more drastic fix. If your Play Store app can’t work, then you might want to refresh your Google account on your mobile device. It means that your Google account on your full phone will be reset and not just in the Google Play Store. Remember you know the account(s) before you begin this. You could lose the whole account if you’re not careful.

So while doing this, erase your account then add it again. It’s quite simple to do. Head over to your Settings and click Accounts. Now you want to click the Google account you like to erase, then click the menu icon and click Remove account.

Now you want to re-enter your Google account. Move back into your Settings and click on Account again. The only thing you should view is Add Account. If you view an account then you forgot to erase one. Click Add Account and follow the on-screen instructions to re-add your account.

Check third-party apps

The above steps confirm whether the problem lies with the Google Play system itself, but certainly, the issue can originate from a different, related app. Also, it can be interfering with the Play Store. Initially, check your disabled apps, and remember that you turn on Download Manager. You should also turn off your VPN if you have one.

Check your disabled apps

Several apps want other apps to function perfectly. This is quite true while dealing with system apps like the Google Play Store. If you currently turned off an app that could be your issue. Luckily, this is easy to fix.

Head over to your Settings and Application manager or Apps and move to the bottom. This is where disabled apps finish. If you view any disabled services, just head over into these and press Enable and view if that helps.

If Google Play Store Keeps Stopping then scroll down:

Turn off your VPN

Having a VPN is the best way to get all your favorite media outside your geographic location. You can even use a VPN to download an app in the Play Store of another region. But your VPN could be causing you issues using your Google Play Store in the country you’re recently in.

If you have a VPN turned on on your Android device you should turn off it. Head over to your Settings and click More or More networks depending on your device. Press VPN and toggle it off.

Turn On Download Manager

There is a chance when the Play Store will stop working if your download manager is turned off. If this is the situation, the fix is simple.

Move into your Settings and click either Apps or Application manager (relying on your device). You should either view all of your apps or you probably have to select All. From there search  Downloads or Download manager and press this.

You should be able to view if the Download manager is turned off. If it is then you’ll view a button marked Enable. Just click this button to move the Download manager back on. If all you view are buttons for Force Stop and Disable, then Download manager is not turned off and you can rule this possibility out.

Go for the drastic solution

Now, we’re getting to some other technical fixes that need to be done with care, so remember you’ve tried the above all procedures first. Now, if you’ve rooted your device, then we suggest removing the file “hosts.txt” in your PC directory. If this doesn’t work or if you don’t like to root your phone, then move to the Play Store and uninstall earlier updates.

At last, you can always perform a factory data reset on your mobile. This will remove all your data, so make sure to back up first.

Remove the file “hosts.txt” (requires root)

For users who already rooted their device, simply open your root-privileged file explorer of choice. Then move to your root/system directory and look for “hosts.txt” and remove the file.

Uninstall Earlier updates to Google Play

Generally, when you have an issue with an app you can just uninstall it and then reinstall it. Well, it works for a few apps, but the Google Play Store is the main app on your mobile device. What you can do rather than uninstall earlier updates to the app and this probably helps your issue.

You first want to move into your Settings, click either Apps or Application manager, and you should either view all of your apps or you probably have to select All. From there just look at the Google Play Store and click Uninstall updates.


Here’s all about “Google Play Store Keeps Stopping”. If you think that it is helpful then do let us know your suggestions in the comment section below. Have you found any other method that you think we can’t cover in this article? Comment us below!

Till then! Stay Safe 🥰

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Alex Joshua

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