How to Fix Snapchat Could Not Connect Issue

snapchat could not connect

If you guys have been finding that there’s a Snapchat connection error and that you guys can’t log in to Snapchat, then this is the place to be. In this guide, we’ll actually run you via a potential Snapchat connection error fix that should. Hopefully, get you back into the app before long as well. Read on to discover how you can fix the Snapchat could not connect error message and log back into the app. In this article, we are going to talk about How to Fix Snapchat Could Not Connect Issue. Let’s begin!

Whenever Snapchat fixes one error, then another one pops up in its place. A new error that users also seem to be facing is the ‘Could Not Connect’ error as well. The error seems to primarily surface when trying to log in to the app. So, in this article, we will also cover what the Snapchat connection error actually is and possible ways in order to fix it.

Why does my Snapchat say connection error?

The Snapchat connection error also brings up a pop-up dialog box along with the statement ‘Could Not Connect. Please check your connection and then try again.

Although it seems like a simple issue of network connectivity, the users seem to be getting this pop-up even when fully connected to the internet actually. The error also seems to occur majorly during the login process whenever you enter your credentials as well.

How to Fix Snapchat Could Not Connect Issue

Well, here are some possible solutions for the ‘Could not connect error. That users are actually facing on the Snapchat app. If one of them does not work, then do try the others. Hopefully one of them does the trick!

Switch to mobile data (if on Wi-Fi)

If you guys are currently trying to connect to your Snapchat app via Wi-Fi, a switch in data connection could help as well. Try to switch over to your mobile data. Whenever you guys switch over, then just make sure you turn off your Wi-Fi connection on your phone. So that your phone does not auto-connect back to it as well.

In order to switch to mobile data, head to your phone’s Settings > Connections > Data usage and then turn on ‘Mobile data’. (Relying on your device, the setting may be in another location actually.)

Switch to Wi-Fi (If on mobile data)

Just like that the above solution, then try to change your method of connecting to the internet. If you guys are on mobile data, then switch to a Wi-Fi connection, and try to use the Snapchat app. Wi-fi connections are generally more stable whenever compared to mobile data actually.

In order to switch to a Wi-Fi connection, head to Settings > Connections, and toggle Wi-Fi on. If you guys are within the range of a recognized Wi-Fi network. Your device will automatically connect to it as well.

Turn off your VPN

VPNs are being used really commonly, in order to help protect your identity online. But, they also seem to be interfering along with Snapchat’s servers. If you guys are trying to connect to Snapchat through a VPN. Then try to turn it off temporarily. When you login to the app, you can then enable your VPN and also check if the error continues.

Connect to a friend’s Wi-Fi or mobile data (tethering)

In order to make sure that it is not your network that is actually the problem. Just try to connect to a friend’s mobile hotspot. A mobile hotspot is created via turning your mobile device into a router and also broadcasting your mobile data wirelessly.

On your friend’s phone head to Settings > Connections > Mobile Hotspot and Tethering. Now turn on ‘Mobile Hotspot’. On your phone, all you guys have to do is just turn on your Wi-Fi and then connect to your friend’s network.

Use Snapchat on PC via BlueStacks

BlueStacks is basically an Android emulator that permits you in order to run Android apps right on your PC. However, this is not a permanent solution, it does help if you need to urgently sign in to your Snapchat app (especially to keep your Snapstreaks going) actually.

Download and install the BlueStacks client on your PC, and then install Snapchat from the Google Play Store via BlueStacks. Now just simply log in with your Snapchat credentials and you guys are in!

Force close the app and open it again

The connection error might have nothing to do along with your internet connection at all! Try force closing the Snapchat app and then also re-launching it. In order to force close the Snapchat app, head to your device Settings > Apps. Locate the Snapchat app and click on ‘Force stop’ on the bottom panel.

Now simply click on the Snapchat icon on your phone in order to re-launch the app.

Restart the phone

The old but trusted method of restarting your device shuts down all of your running apps and then restarts them as well. This could also help you if it is another app that is actually interfering with your Snapchat app, to avoid you from signing in.

In order to restart your phone, keep the power button held for three seconds, then choose ‘Restart’.

Turn off the Battery saver

Most of the Battery saver modes restrict background data usage when you enable it. This means that apps that are not open cannot use data as well. Plus, Battery saver mode restricts the number of background apps that are also allowed to run. Although this is only supposed in order to affect background apps. It may also cause a problem for apps that were sleeping, however, now active.

To turn off battery saver mode, then search for the option in your device settings under Device Care > Battery > Power mode. Now try switching to ‘Optimized’, or ‘High performance. (Relying on your device, the setting may be in another location, and go via another name.)

Turn off Data Saver

Precious data is getting harder to come by actually. That is why many people select to keep this mode enabled. But, restricting data may also cause some apps that depend purely on data, to malfunction.

To turn off Data Saver go to your phone’s Settings > Connections > Data usage, and turn Data saver off.

Uninstall third-party apps/plugins

If you guys have recently installed any apps from sources other than the app store. Then they could also be interfering along with the Snapchat app. Especially if they have access to the app as well. Try and uninstall the apps in reverse order from whenever you guys started getting the error.

Reactivate your Snapchat account

If you guys have recently tried to delete your account on Snapchat, then you can still reactivate it via simply signing in to the app. But, you can only do that using your username (not your email ID).

If you are guys reactivating your account, then try to use your Snapchat username and password to log in. Rather than your email ID.

Note: You guys also cannot reset your password if you are reactivating your account.


Alright, That was all Folks! I hope you guys like this article and also find it helpful to you. Give us your feedback on it. Also if you guys have further queries and issues related to this article. Then let us know in the comments section below. We will get back to you shortly.

Have a Great Day!

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Windy Moore

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