Amazon is known for disrupting industries. Amazon Prime is so disruptive it’s turned the retail business on its head. It has “tens of millions” of members. That means big money for the company considering it charges $79 a year for a subscription. In short, Amazon Prime is an all-you-can-eat buffet of nearly any retail item you could imagine, shipped free in two days. On this past Cyber Monday, alone Amazon Prime logged more than 36.8 million items ordered. If you are sharing the bounty of Amazon Prime with a significant other, however, beware. In this article, we are going to talk about How to Throw Someone out of your Amazon Prime Account. Let’s begin!
Amazon Prime by all accounts has one extremely huge flaw in its service: you are out of luck if Amazon Prime has ever been accessed from an ex-boyfriend or ex-girlfriend’s device. They will be able to make it rain with free shows, shipping, and more.
If you want to avoid becoming a statistic or already have and need to rid yourself of the nuisance, follow these necessary precautions I have laid out for you below. It is time to safeguard your coveted account and secure the privacy it so rightfully deserves.
If Someone is Using Your Amazon Account
There are some indicators that someone is using your Amazon account. Although it may be difficult to pinpoint who it is in some cases. Understanding the things to look for will prove someone else is using your Prime account.
Aside from understanding the signs of an intruder. We will also go over how to get rid of the person and secure your Amazon account.
- Personal information has changed – this may seem obvious but checking for addresses and payment information that does not belong to you is a good indicator someone is accessing your account.
- Check the Recent Orders and Recently Searched For items. Traces left behind from others who are searching or ordering merchandise will be found here.
- Communications from Amazon – If you are getting communications that items have shipped and you did not order anything someone is using your account
- Amazon Prime Video and other services – Movies and books may begin to appear in your list of purchases or recently watched. If these are not something you initiated it’s time to take action.
Whether you have given permission to a friend or family member to use your prime account. Or someone has accessed it without your consent, following these instructions will make sure they are no longer able to get in.
Give “THEM” the Boot
First thing’s first, we will need to show these unwanted “guests” the door. We will kick things off with a password change to immediately remove anyone currently enjoying an unauthorized jaunt via your account. We will be changing up a few things with your account moving forward so stick with me and follow along.
Change your Password | Amazon Prime Account
Let us regain control of your account and change your password. So long as you can still access your Amazon account:
- Log in with your current credentials, hover your cursor over “Account & Lists” for a drop-down menu. Click on Your Account.
- From your Amazon Homepage, click on Login & security.
- Look for the “Password:” row and click on the Edit button located to the right.
- Fill in your current password and enter a new one into the appropriate field.
- Make sure that your new password is more complex than the current one. Add both capital and lower case letters, digits, and even symbols to make it harder for hackers to crack. Avoid using full English words, personal information, and familiar phrases. An attacker’s algorithm will easily decipher something popular or readily available in a dictionary. If they can’t crack your password, they’ll likely move on to an easier target.
- Avoid using words and numbers that are common knowledge such as birthdates, addresses, anniversaries, kids’ names, etc.
- Finally, reenter your new password into the text block provided before clicking on Save changes to complete the process.
Verify the Accuracy of Your Account Information
Another thing that hackers enjoy to do is changing up your account information to make it harder to remove them. Within the same Login & security page, make sure that the “Name”, “Email”, and “Mobile Number” rows are all correct.
Verifying that this information is correct ensures that you get any alerts or updates. It is also a good idea to remove any addresses and card information that does not belong to you. Doing this means it will be easier to detect a change in information when you log in again.
If everything seems to be correct, we can move on to the next step. For anything showing incorrectly, hit the Edit button off to the right and correct it accordingly. The “Mobile Number” row will be especially important to what comes next.
ADDING TWO-FACTOR AUTHENTICATION
The final row on the Login & security page is your “Advanced Security Settings”. When you click the Edit button for this row. It will take you to a new page where you will be able to set up 2FA for your Amazon account.
Two-Factor Authentication (2FA) is designed as a second wall of protection. create an additional passcode for entry into your account. Passwords are easily stolen but adding this extra layer of defense will aid in your Amazon account remaining secure.
Steps | Amazon Prime Account
- Click the Get Started button from the “Advanced Security Settings” page to begin.
- The first step will be selecting how you want to receive the 2FA passcode. You have the option to choose between an SMS Text Message, an automated phone call, or an Authorization App like Google Authenticator.
- Choose either of the first two options will require you to click on the “Phone Number” radial button as well as the “Receive code by:” radial button, and entering in the phone number from which you’d like to receive the passcode.
- Simply choose which international code pertains to you from the drop-down and then type your phone number into the box provided.
- Finalize the process by clicking on the Send code.
- If you prefer the Authenticator-app option, you’ll need to break out your mobile phone, launch the authenticator-app of your choice, add a new account, and then scan the barcode on the screen with your camera.
- Once scanned, a new code will pop up on your authenticator-app for the account created. Enter those digits into the field provided on the Amazon site and hit Verify Code and Continue, prior to the code’s expiration.
- If the code expires before you can add it in, just add the next one displayed.
- After the initial step, you will prompted to add an additional security measure by creating a backup method. This method will be whichever one you didn’t choose during step 1. You can choose to not require this step by filling in the box marked as such.
- The third and final step is more of a “heads up”. Amazon lets you know that some devices are unable to display a second screen for you to enter in your 2FA passcode. It provides instruction on what to do in this case with a visual aid.
- You can also choose to set it to not require a 2FA passcode for the current device and browser being used. If you’d like to do this, check the box labeled “Do not require codes on this browser” before clicking the Got it. Turn on the Two-Step Verification button.
Another way to ensure those who’ve used your account in the past are further removed from a repeat is to rid your account of their devices. You can do this step from either the Amazon or Prime Video website.
From the Amazon website:
- Log in with your current credentials, hover your cursor over “Account & Lists” for a drop-down menu. Select Your Content and Devices.
- Swap over to the “Devices” tab for a list of all currently registered devices on your account.
- In order, to remove a device from your account, select Deregister next to the device.
From the Prime Video website:
- Log in and go to Account & Settings.
- Click Your Devices from the menu at the top. All of your devices will be listed under “Registered Devices”.
- To remove a device from your account, select Deregister next to the device.
For future reference, if you sign out of Prime Video, the device you are currently using will no longer be connected to your account. Prime Video is no longer accessible with this device until you’ve logged back in.
To sign out of Prime Video:
- At the upper-right corner of the main page, open the Account menu.
- From the drop-down list, select Sign Out.
Additional Security Measures to Take | Amazon Prime Account
If the person who is accessing your account is someone who you do not know: it is likely because they are trying to make purchases using your payment information. It is imperative that you do a bit of due diligence and scours your account for recent purchases that you did not make.
You can always head over to the Your Orders page from the “Account & Lists” drop-down. All of your recent orders will be on display stemming back over 6 months by default.
Find something that you didn’t order? Immediately get in contact with the credit card company attached to the card used. As well as Amazon’s Customer Service in order to dispute the charges.
Remove Household Members from your Account
If you have set up an Amazon Household account to share your Prime benefits with a now-former member of your household, you can end it. To stop sharing your Prime benefits:
- Login to Your Account and go to Manage Your Household.
- On the left panel, under the avatars, you can choose to leave the household or remove the other.
- Click Leave, located just below your name to leave the household or Remove below the name of the other member to send them packing.
If you choose to leave the household, you will not be able to join a new household for 180 days. This is also true for the member who is kicked. However, should you choose, you can rejoin or reinvite the same household at any time.
Alright, That was all Folks! I hope you like this Amazon Prime Account article and find it helpful to you. Give us your feedback on it. Also if you guys have further queries related to this article. Then let us know in the comments section below. We will get back to you shortly.
Have a Great Day!