Do you want to fix Google Play Store Error Code 963? While downloading games and apps we Google Play store. Because it’s easy to download or install games and apps from Google Play store. Several mobile users have complained about error code 963 generated in the Google Play store. Whenever Google Play store error 963 occurs a user can’t download any game or app from the play store. If you are able to resolve “App could not be installed because of error (963)” error then you can easily download any new games and applications.
Google Play store error 963 is very common in HTC mobile phone users. If you are facing “App could not be downloaded due to error. (963)” error on your mobile device and want to resolve it quickly. Then you are in the right place. Today in this article, we are explaining how to resolve Google play store download error 963 in Android easily. You will also view different ways that can help you in fixing Google Play store download error.
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Fix Google Play Store Error Code 963
Before explaining how to fix Google Play store error 963 in, you must know the cause of this error. The common causes that you are getting error code 963 Google Play store are:
- There might be a problem with the Google Play Store app cache.
- The problem can be due to the SD card on your mobile phone.
- After updating the new version of the Play store then also you can experience Google Play store download error 963 in mobile while installing or updating apps from Google Play Store.
Fix 1: Clear Cache
In this technique, we are going to clear the Google Play Store app cache. You can also follow the instructions list below that helps you in clearing the app cache.
Step 1:
At first, head over to Settings on your mobile and then choose Apps and click on All option which will list all the applications installed on your smartphone.
Step 2:
Then choose Google Play Store from this list and then hit Clear Cache and Clear Data button.
Step 3:
Also, choose the app which displaying Google Play store download error 963 and wipe its data and cache.
Once the data and cache are cleared, simply try to downloading and installing the app again. You shouldn’t face any issue with your mobile.
Fix 2: Remove SD Card
If you are still facing the error “App could not be downloaded due to error. (963)” on your mobile device after following the method above. Then follow this technique where you have to Unmount SD card.
Step 1:
If you want to unmount the SD card on your mobile. Then head over to Settings and then choose Storage option. Now select the Unmount SD card option from here and then confirm by tapping the OK button.
Step 2:
Now, try to install or update the app which you were trying to do earlier.
Step 3:
If you want to install or update the app successfully you can then remount the SD card on your mobile by moving Settings → Storage → Mount SD card.
If the application that is providing your issues is installed in the SD card then you can move it to the internal storage of your mobile. How To? Just head over to Settings → Apps → All → Choose the app and choose to Move to internal storage.
Fix 3: Uninstall Google Play Store Updates
If you want to uninstall the updates which Google Play store received, you can just head over to Settings → Apps → Google Play Store → Uninstall Updates.
After successfully uninstalled the Google Play store updates, simply try to install or download or updating the application which was causing the error.
Alternatives:
For an HTC phone, try this:
- Head over to “Settings” > “Apps” > “HTC Lock Screen” > “Uninstall updates” > “Uninstall“.
While having an Amazon Kindle Fire device, try these fix:
Step 1:
Head over to “Settings” > “Apps & Games” > “Manage All Applications“.
Step 2:
Move over to the right to display “All” apps.
Step 3:
Choose the app you want to erase, then choose “Uninstall“.
Conclusion:
Here’s all about “Fix Google Play Store Error Code 963”. If you are facing any issue then let us know. If you think that it is helpful then do let us know your suggestions in the comment section below. Do you know any other alternative method that we can’t cover in this guide?
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