I am a Facebook user, as I am sure many of you are too. With that being said, you may or may not be familiar with loading problems that can occur. Sometimes your Facebook won’t load. While using the social network through the free iOS app. In this troubleshooting tutorial, we will talk about some ways you can try to fix problems where the Facebook or Facebook Messenger app refuses to load.
I’m not just a Facebook user because I enjoy keeping in touch with friends and family. But I also use Facebook for work because one of my jobs deals directly with social media management. As a result, having downtime is somewhat of a problem for me.
Because I hate downtime with anything I use, I get pretty fumed when things stop working. On the other hand, when this type of problem happens to me. Then there are various steps I’ll try to get the app to work again. So I can get back to doing what I need to on Facebook. Or even in the Facebook Messenger app for that matter.
Fixing Facebook Stuck Problem
If you are unable to load Facebook or Facebook Messenger for any reason. Then here are some steps that you can take to figure out what the problem actually is:
Are you Using a Third-Party App?
It’s possible that you are using a third-party app to view your Facebook data. And that third party app itself could be having problems. Try downloading the stock Facebook or Facebook Messenger apps for free. You can download them from the App Store to see if the problem persists.
Are you Connected to the Internet?
It is kinda embarrassing to admit. But sometimes I will be trying to use Facebook only to realize. That I’m not even connected to any Wi-Fi networks and my cellular signal is too low to grab a signal. This happens to me a lot in metal buildings when cellular signals are not great at reaching me. And also I can’t access them easily.
The Facebook and Facebook Messenger apps both have a pull down to refresh feature. If you are connected to the internet, then it’s possible that you just experienced a hiccup for one reason or another. And for that, you just need to refresh the content once again so it will load.
Close and Restart the Facebook app if it won’t Load
Try opening the App Switcher and closing out of the troubled app. Then, re-launch the app. We also know Facebook as buggy on iOS before. And you should never put it past those silly Facebook app developers. That has shipped a bug with your current app release.
Reboot your iOS device
Internet service on your iOS device may be having an aneurysm and not working as expected. This happens more on devices that have been tampered with, such as via jailbreak. Then it does on stock devices. Nevertheless, a reboot can help in this.
Is Your Facebook up to Date?
Make sure that the Facebook app is up to date by going into the App Store‘s Updates tab. Some services can stop working if you are using an outdated version of the app. Try loading again after installing any available updates.
Are you Using a VPN?
If your Facebook won’t load then you gotta check if you are using a VPN or not. Some Virtual Private Network (VPN) services are either too slow to operate Facebook. Or they may be blocking Facebook’s servers from providing you with refreshed information. Try disabling your VPN to see if the content loads without it.
Change your DNS Settings
Poor choice of DNS server settings may be leaving you with too slow of an internet connection. Or with certain web servers being blocked. We have a guide on how to change your DNS server settings from iOS itself. As well as how to do it from your wireless router.
Change to Another WiFi Network
The Wi-Fi network you are using may be experiencing problems. And connecting to another Wi-Fi network that is not could fix the problem for you.
Use Cellular Data Instead if Facebook won’t Load
If you don’t have another Wi-Fi network in range. Then you can also try using cellular data instead. Just keep in mind that your carrier may charge you for overages on data. So be mindful of how much data you are using at all times.
Restart your Wireless router
If you do not have a cellular network because you are using an iPad or iPod touch, or an iPhone without a SIM card. Then you may not have any other option than to troubleshoot your own wireless network. Try restarting the wireless router to ensure that you have an active internet connection.
Report a Problem to Facebook
Facebook’s iOS app comes with a great error-reporting feature. That can be used to help resolve your particular problem. If none of the above steps worked for you. Then try reporting your problem to Facebook. We have prepared the details about how to do that below.
How to Report a Problem to Facebook if it Won’t Load
So if nothing we talked about above was able to resolve your problem, then you have got us stumped. But Facebook should be able to help you out directly. Assuming you do have basic access to the app. You can follow these steps to report a problem from the iOS app:
- Open the Facebook app and go to the More tab.
- Then tap on the Help and Support button.
- From the pop-up menu, tap on the Report a Problem button.
- From the Report a Problem menu that appears, you have to tap on the Something Isn’t Working button.
- Choose what is not working for you. And then give Facebook an explanation of what’s going wrong so they can better assist you.
That’s all there is to report a problem with Facebook. Hopefully, you hear back from them soon!
I understand how annoying it is when Facebook or Facebook Messenger apps do not load when you want them to. Especially when you have a pending notification and it seems like you can’t get to it. Because the service refuses to load.
Well by this step I hope you can solve your problem. However, if you guys still have some issues and problems related to your Facebook won’t load the article. Then feel free to ask us in the comments section below. Have a Great Day!