If your iPhone 8 has unexpected restart problems, frozen screens or even does not turn on, it may be one of the terminals affected by a defective motherboard. That is why Apple has started a free repair program for the affected terminals.
In principle, the iPhone 8 affected by the defective motherboard have been sold between September 2017 and March 2018 in Australia, mainland China, Hong Kong, India, Japan, Macao, New Zealand, and the United States. But who knows if you own one of those defective terminals.
Apple launches a free repair program for the iPhone 8
Therefore we will explain how you can know if you are a possible beneficiary of the free repair program for the iPhone 8 that Apple has launched. Keep in mind that the repair is covered during the first 3 years from the retail sale date of the terminal.
The first thing you should know is if you have an iPhone 8 in your hands. In principle, it is logical to think that you know, but just in case you should access Settings> General> Information. At this point we will have access to the model name and serial number.
Once you have the serial number copied, you have to access the following link, to paste it and know if you are a beneficiary of the Apple repair program. If you are one of the owners of an iPhone 8 that does not even turn on you have three possible solutions to know the serial number.
- With the original packaging, you can find the serial number through the barcode.
- In the preferences of iTunes, in Devices, you will be able to know the serial number of your iPhone 8.
- And finally in the receipt or original invoice of the product also appears the serial number.
If with the serial number your terminal is inside the program you should contact customer service to send it to an Apple Repair Center. You should also bear in mind that Apple may restrict or limit the repair of the terminal to the country or region of original purchase.
Hopefully, you do not have to use the repair program launched by Apple to change the motherboard of the iPhone 8. But if by chance it’s your case, you already know how to get your terminal fixed.