Well, using a VPN permits you to connect to your ISP or company along with higher security. Although challenges may come through while working along with VPN, however, they are not as big and you can also handle them smartly. In this article, we are going to talk about the network connection between your computer and the VPN server was interrupted. Let’s see How to Fix VPN Error 807 in Windows 10.
When you are connecting to VPN, you then might receive the following message:
The network connection between your computer and the VPN server was interrupted. This can be caused via a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server reaches capacity. Please try to reconnect to the VPN server. If this problem persists contact the VPN administrator and analyze the quality of network connectivity as well.
We also know the above error as VPN error 807. It basically occurs due to the VPN server interrupts and not responding to your computer connection. If you guys are also facing this issue and looking forward to a fix, try the below suggestions and see if they help or not.
How to Fix VPN Error 807 in Windows 10
Try a different VPN client
Well, if the error message persists, perhaps this will a perfect time in order to consider switching to a different VPN client. There are also many great VPN clients available on the market, however, if you guys are looking for a simple to use and reliable VPN client, then we suggest that you try out PIA – Private Internet Access actually.
Owned via Kape Technologies, they actually have a great reputation and continue to invest in their servers. That is spread all over the globe. Their client app is really good, and you guys won’t find issues along with it too.
Also, not only will you benefit from an error-free connection, however, you guys will back up via more than 3300 servers place in 46 different countries actually. So that you guys can connect anywhere at any time as well. More so, their customer support is really very reliable, so in the unlikely event that you guys also do encounter any issue, they will be quick in order to solve your issue actually.
Have a look at our top reasons that we love PIA:
- no logs policy means that we are truly anonymous
- they have more than 3000 servers and still expanding
- Really easy to install and use client
- Have support for a multitude of different devices and operating systems
The connection between your computer and the VPN was interrupted | VPN Error 807
- Turn off your firewall temporarily, in order to rule it out as one of the causes
- Just do the same for your antivirus or antimalware software
- You need to restart your router and turn off its firewall temporarily
- Switch to a wired connection as well
- You need to disconnect from the troublesome server and then try to connect again
- If possible, then also check the host server and restart it
- Check if the connection details are correct or don’t change at all
- Now restart your computer
Well, performing these steps can also help you to restore the connection between you and the VPN server as well. If your connection interrupts, and can also cause via the following actually:
- Your PC settings also change
- The settings of the host VPN server change as well
- Security settings or software affect your connection
- The VPN server also reach its maximum capacity as well
Well, more often than not, restarting your computer (the client PC) should also fix the issue. So you guys might want in order to start with that.
If the server is not responding
In this case, you will mostly see something along the lines of the network connection between your PC and the VPN server could not be established as well. Well, if the server is not responding and you can’t really establish a connection to your VPN server, then you should try the following fixes:
- In the VPN connection’s properties section, then set your VPN type to Automatic
- Check if the correct IP address and hostname are correct or not
- Reset your router as well
- Try to ping the VPN server, in order to see if it’s still online and reachable
- Also, check if your PC’s firewall settings allow VPN traffic
Check your firewall | VPN Error 807
If you guys are getting VPN error 807, then it’s possible that the issue causes via your firewall. In order to fix the problem, you have to locate your VPN client in your firewall. And make sure that your VPN permits to go through it as well.
If your VPN is permitted via your firewall, perhaps you guys should try to disable your firewall altogether. If you are via a third-party firewall, turn it off temporarily and also check if that solves the problem or not. And if you guys are via Windows Firewall, you can also turn off it via doing the following:
- Just tap on Windows Key + S and enter the firewall. Select Windows Defender Firewall from the list
- Whenever the Windows Defender Firewall window opens, then in the left pane tap on Turn Windows Defender Firewall on or off.
- Now choose to Turn off Windows Defender Firewall for both Private and Public network settings as well. Tap on OK in order to save changes.
After you turn off the firewall, check if the problem is still there or not. If the issue does not appear, then it means that the problem actually causes via the firewall. So make sure to turn it back on and also check its settings once again and also make sure that your VPN is permitted through.
Re-check Your VPN Profile Details
Make sure you set up a VPN profile with the correct VPN IP address, username, and it a valid password as well. These details are really important in authorizing your VPN connection to the server. So double-check them and make sure their correctness.
Connect To Server along With Lower Latency | VPN Error 807
Mostly, a VPN server close to your geographical location may give you enhance performance due to lower latency. Thus, you have to check along with the VPN service provider and see if you can switch to a server along with lower latency as well.
Check your router settings
If you guys keep getting VPN error 807 on your PC, perhaps your router is actually the problem. Well, according to users, in order to use a VPN properly, you have to have certain ports open. If you want to do that, you have to open your router’s settings and turn on the following options:
- Port 1723 for PPTP VPN
- Protocol 47 GRE
- VPN Pass-Through
This is actually a slightly advanced procedure and in order to see how you can perform it properly. Make sure to check your router’s instruction manual and see how you can find the required settings. Keep in mind that PPTP is needed in order for VPN to work. However, if you guys can’t enable it, you can also use the SSTP protocol as well.
Check the login credentials | VPN Error 807
If you guys are getting VPN error 807, perhaps the problem also relates to your login credentials. Most of the time your credentials might not correct, and that can actually lead to this and many other errors. If you guys are getting this error, make sure to check your login credentials and also make sure that they are correct.
Plus, also check the VPN IP address and make sure that it’s correct as well.
Try to change the VPN address
According to most of the users, most of the time VPN error 807 can appear because of your VPN address. If you want to fix the problem, then users are suggesting to remove HTTP:// from the VPN address. In order to do that, open your VPN settings and also locate your VPN address.
Now you have to change the VPN address from
Also, make sure to remove any forward slash symbols that might be at the end of the VPN address actually. After you make these changes, then check if the problem is resolved or not.
Reinstall your VPN client | VPN Error 807
Well, if you guys keep getting VPN error 807 on your PC, perhaps the issue relates to your VPN client. Most of the time your installation can get corrupted, and that can actually cause this and many other errors to appear. But, you can also fix the problem simply through reinstalling your VPN client.
There are a lot of methods that you can use, however, the best one is to use uninstaller software. In case you guys don’t know, uninstaller software is a really special application. That will completely delete the selected application along with all of its files and registry entries as well. As a result, the application will also be completely removed as well.
Alright, That was all Folks! I hope you guys like this “VPN Error 807” article and also find it helpful to you. Give us your feedback on it. Also if you guys have further queries and issues related to this article. Then let us know in the comments section below. We will get back to you shortly.
Have a Great Day!