If you face Motorola Moto G6 issues then you are landed in the right place. Motorola has been moved from one owner to another quite too often. But after moving to the hands of Lenovo, the company deliver not only the best smartphones but also it provides the best software support. After the release of the Moto G6 and its models, the Moto G6 Plus and Moto G6 Play, the company offers notable features at a very cheap price point.
However, it doesn’t matter how best a mobile device is, it is a piece of technology after all, and always susceptible to errors and issues. The Motorola G6 series may have just launched, but it is not free from these common issues regarding battery performance, connectivity, and display problems either. Come let’s take a look at Motorola Moto G6 issues and their fixes!
Also See: How To Install Moto X Android 5.1 OTA Update
Moto G6 Issues & Fixes:
Battery Drain Problem:
While it is not ideal to initiate facing battery issues right out of the box. You should verify and check the battery drainage. We all know that the Moto G6 is running Android 8.0 Oreo right away, you can’t expect the best performance chart but some bugs every now then. Some users claim that their mobile suffers from at least 15% – 20% battery drain overnight, while others face charging issues.
Fixes:
- Move to the Settings – Battery to check which apps are consuming more power. Uninstall those applications, or update them to the new variant as the bug may have been ironed out by now.
- Turn off features like Bluetooth, Wi-Fi, and NFC unless you’re using them actively.
- The Battery saver mode also comes built into Android 8.0 Oreo, so move ahead and enable it in Settings – Battery – Battery Saver.
- As the device is new, you should ensure that all of the applications are up to date. It includes pre-installed Google apps. Do so by moving over to Google Play Store – My apps & games – Update All.
- Wiping out the cache of the whole device can help you to get rid of corrupt app files, so move ahead and clear the cache partition.
- If none of the above fixes work out, the last one is to perform a factory reset on the Moto G6.
Dive down below for more Motorola Moto G6 issues and their fixes!
Input lag & Display Scrolling
Even on other Android OEM devices like the Essential Phone, the screen stuttering problem and display scrolling lag were documented heavily. It seems some reports of the same issue have surfaced on the Motorola G6 as well. Also, the users face input lag issues while using the touch display and unresponsiveness when scrolling.
Fixes:
- Make sure that there is not any fluid or water on your fingers or on the display screen while using the device.
- Once you’ve installed a thickened screen protector, it can interfere with the display capacity to recognize input.
- Just reboot your mobile device after performing a soft reset.
- It can also affect the third-party applications that cause scrolling and input lag. You can fix this simply by rebooting the Moto G6 in Safe Mode and diagnosing the problem.
- Once again, the last solution as always is to recover your data and perform a factory reset on your device.
- Some users replace the device and can’t face the issue on their replacement devices.
Dive down below for more Motorola Moto G6 issues and their fixes!
Connectivity Problem:
Well, there are been many reports on Bluetooth connectivity problems on the Moto G6 around the forums, Wi-Fi problems seem to be occurring. However, the older Moto G5 and Moto G4 users face the dropped Wi-Fi connections in the past, but the issue is persisting on the new device as well. So, let’s see how to fix Wi-Fi issues. Dive down below for more Motorola Moto G6 issues and their fixes!
Also See: How to Downgrade Moto X Pure to Marshmallow
Wi-Fi Fixes:
- At first, toggle off the Wi-Fi switch and then again toggle it on.
- Unplug the router and again connect it after 10 seconds.
- Battery saver mode can also interfere with wireless network connectivity. So keep in mind that it is disabled in the Settings
- Erasing the Wi-Fi network and then again adding it can fix the issue. So all you need to do is to move to Settings – Wi-Fi. Click on hold on the Wi-Fi network you’re having problems with and tap on Forget. Now simply add the network back again to view if the issue is fixed.
- The Smart Wi-Fi switcher on the Moto G6 can certainly interfere with the connection. Move to Settings – Wi-Fi – Advanced – Wi-Fi History and disable Smart Wi-Fi switcher.
- The android operating system comes with the ability to disable Wi-Fi connectivity during off-peak hours. But you can turn this off by moving to Settings – Wi-Fi – Advanced – Keep Wi-Fi on during sleep and set it to Always.
Bluetooth Problem/Fixes:
- Toggle off the Bluetooth switch and again toggle it on.
- Then unpairing a Bluetooth device and then make the connection usually fixes Bluetooth problems as well. Do so by moving to Settings – Connections – Bluetooth and hit the Gear icon located next to the Bluetooth device. Then tap on Forget. You can then again connect to the device to view if the problem has been fixed.
- Wiping the Bluetooth app’s Data and Cache helps to clean the corrupted or broken files that are causing the connectivity issue. To do so, move to Settings – Apps and click the three-dot menu button to choose “Show system apps”. Dive down to find “Bluetooth Share”. Then click on Storage and then choose “Clear Data” and “Clear Cache” to reset the app. Dive down below for more Motorola Moto G6 issues and their fixes!
Take a bug report and send it to Motorola
Well, there might be a chance that you facing issues that the usual fixes can’t fix. In this situation, you want Motorola to fix your issue. But to do this you want to send them a bug report first. You can allow Motorola to help you diagnose and resolve the issue by turning on the Developer Options and then again toggle on the following options:
- Enable USB debugging
- Turn on the Bug Report shortcut
- Enable Wi-Fi Verbose Logging
When you face these issues. Simply hit and hold the Power button and select Bug Report and wait a while until the bug report is collected. You can also share the bug report with the Moto-Lenovo Support users and get the problem diagnosed and fixed.
Also See: The latest Motorola Moto G7, G7 Plus,G7 Play and G7 Power Android 10 updates
Troubleshooting Guide
In this section, you’ll learn Motorola Moto G6 additional fixes!
Soft Reset
- Hit and hold the Power and Volume Down button together for a few seconds until the Moto G6 turns off. This is good for situations when your mobile screen becomes unresponsive.
Safe Mode
- Hit and hold the Power button and choose Switch off to turn off the device.
- When the device is off. You can then hit and hold the Power key until you view the logo appear.
- You can then leave the Power button. But again hit and hold the Volume Down button and continue to hold it until the device starts.
- Now the device will boot up in Safe Mode, and you can then close Safe Mode by just rebooting the Moto G6 once again.
Hard Reset
- Disable the Moto G6, and then hit and hold the Power or Volume Up button simultaneously.
- You can then release the Power button when the logo appears, but continue to hold the Volume Up button.
- Head over to the Android recovery screen. You can then use the Volume Down button to move down to wipe data/factory reset and hit the Power button to choose it.
- Simply use the Volume Down button to choose Yes — remove all user data, and then hit the Power button to confirm.
- Wait until the reset finish and hit the Power button when a prompt appears with the message to Reboot system now.
Clear cache partition
- Disable the Moto G6, and then hit and hold the VolumeUp and Power button simultaneously.
- Then release the Power button when the logo appears, but still hold the Volume Up button
- From the Android recovery screen. Simply use the Volume Down button to move down to clear cache partition and hit the Power button to choose it.
- Then simply use the Volume Down button to choose Yes — remove all user data, and then hit the Power button to confirm.
- Wait until the reset finish and hit the Power button when a prompt appears with the message to Reboot system now.
Conclusion:
Here’s all about ‘Motorola Moto G6 issues and their fixes’. I hope you find it helpful. For further queries and questions let us know in the comment section below. Also, don’t forget to sound off in the comment section below!
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