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How to Fix USB Device Descriptor Failure in Windows 10

USB Device Descriptor Failure

Windows 10 users also have reported a new Unknown USB Device error that has started to show up suddenly. The Unknown USB Device error basically says Device Descriptor Failure as well as Device Descriptor Request Failed, and a USB device is also no more recognized via Windows. This can also happen along with an SD Card and the computer will no more read the SD card whenever it is inserted in the card slot. In this article, we are going tp talk about How to Fix USB Device Descriptor Failure in Windows 10. Let’s begin!

Whenever you insert any USB Device, do you guys get the following message “The last USB device that you connected to this computer malfunctioned, and Windows does not recognize it.” The device manager actually has Universal Serial Bus Controllers Flag USB Device Not Recognized. Device Descriptor Request Failed.

You guys will get the following error message relying on your PC:

  • Windows has stopped this device because it also has reported problems. (Code 43) A request for the USB device descriptor failed as well.
  • The last USB device that you guys connected to this computer malfunctioned, and also Windows does not even recognize it.”
  • One of the USB devices attached to this PC has malfunctioned, and Windows does not even recognize it.

How to Fix USB Device Descriptor Failure in Windows 10

The very first thing you should check is your USB drivers if there is no problem along with the driver’s. Then check if the USB Port is not really damaged. It might be a hardware problem, however, if your other devices are working fine then it can’t be a hardware problem actually.

Does the problem occur only when you guys insert a specific device such as a hard disk? Then the issue might be with that specific device. Check if the device is working on another PC as well as a laptop. If the device works perfectly on another laptop then there is basically a slight chance that the problem might along with the Motherboard. However, don’t worry, before wondering if your Motherboard is malfunctioning. There are a couple of fixes you could try to fix the USB Device Descriptor Failure error in Windows 10 as well.

Well, the cause behind the “USB Device Not Recognized. Device Descriptor Request Failed” issue is really Fast Startup as well as USB Selective Suspend Settings. Apart from these two, there are many other issues that can lead to the USB Device Not Recognized error. As every user actually has a different setup and system configuration you have to try all the listed methods in order to fix the issue. So without even wasting any time let’s see How you can Fix USB Device Not Recognized. Device Descriptor Request Failed along with the help of the below-listed tutorial.

Uninstall Drivers

  • Tap on the Windows key + R button to open the Run dialog box.
  • Then type ‘devmgmt.msc’ and click on enter to open Device Manager.
  • In device Manager expand Universal Serial Bus controllers actually.
  • Just connect your device that is not being recognized by Windows.
  • You guys will see an Unknown USB device ( Device Descriptor Request Failed) along with a yellow sign in Universal Serial Bus controllers.
  • Now right-tap on the device and click Uninstall to delete the particular device drivers.
  • Restart your PC and the drivers will be automatically installed as well.

Change the USB Selective Suspend Settings

  • Search for Power Option in Windows Search then tap on Edit Power Plan from the search result. Or right-click on the Power icon in Windows Taskbar then choose Power Options.
  • Choose Change plan settings.
  • Now tap on Change advanced power settings from the bottom of the screen.
  • Find USB settings and then expand it.
  • Again just expand USB selective suspend settings and Disable both On battery and Plugged in settings.
  • Tap on Apply and Reboot.

This should basically help you to fix USB Device Not Recognized. Device Descriptor Request Failed error, if not then just continue further.

Use Hardware and Devices troubleshooter

The Hardware and Devices Troubleshooter is actually a built-in program used to fix the issues faced via users. It also helps you to figure out the problems. That might have occurred during the installation of new hardware or drivers on your system as well. The troubleshooter is automatic and have to run when an issue related to the hardware is encountered. It runs via checking the common errors which may occur during the installation of the process actually. However, the main question is how you can run the Hardware and devices troubleshooter. So, if you guys are looking for the answer to this question, and then follow the guidelines as mentioned.

See if you guys are able to fix USB Device Descriptor Failure in Windows 10 and if not then continue.

Update Generic USB Hub | USB Device Descriptor Failure

  • Tap on the Windows key + R key in order to open the Run dialogue box.
  • Then type ‘devmgmt.msc’ to open Device Manager
  • Now find and then expand Universal Serial Bus controllers.
  • Right-tap on ‘Generic USB Hub’ and choose ‘Update Driver Software.’
  • Now you have to choose ‘Browse my computer for driver software.’
  • Tap on ‘Let me pick from a list of drivers on my computer as well.
  • Choose ‘Generic USB Hub’ and tap on Next.
  • Now, wait for the installation to finish and then tap on Close.
  • Just do all the above steps for all the ‘Generic USB Hub’ present.
  • If the problem is still not solved and then just follow the above steps till the end of the Universal Serial Bus controllers list as well.

Update BIOS | USB Device Descriptor Failure

Many times updating your system BIOS can also fix this error. In order to update your BIOS go to your motherboard manufacturer website and then download the latest version of BIOS and install it.

Remove Power Supply in order to Fix USB Device Descriptor Failure error

  • You have to remove your Power Supply plug from the laptop.
  • Then just restart your system.
  • Now, you need to connect your USB device to the USB ports. That’s all.
  • After the USB device is connected, plug in the Power Supply of the Laptop.


Well, That is all from my side. If you want to know more about this article or have any queries. Then feel free to ask me anything in the comments section below.

Have a Good Day!

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Windy Moore

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